A 60 minutes Inquiry Response Guarantee
Our team of techs will try their best to answer to your help demands within less than 1 hour. If, however, the issue you have experienced calls for assistance from our Administrators’ =Department,= we are going to forward the ticket to the administrator on shift and will post a comment to inform you.
Top–quality Client Support Service
Our customer assist Dept will be online for you day and night to to reply to all help request tickets that you send. We offer client help for all the software that are pre–configured on your server. These include our custom produced Hosting Control Panel, the selected OS and the server management panel (with respect to the VPS type).
A Descriptive Help Section
An in–depth and frequently updated article base is incorporated into our in–house built Hosting Control Panel. It provides quick tips about how to carry out all the fundamental website supervision jobs. The Help section includes thorough how to content articles and step by step video training. You can gain access to the Help zone by pressing the Help or Video buttons in the top right corner of each Control Panel section.