1 hour ticket response
Timely assistance is our primary task and this is why we have a team of expert tech support engineers who are eager to offer a swift reply to any question that you might have. Simply open your tech support ticket from the Hosting Control Panel and we will respond within 60 minutes at the latest. Actually, we strive hard and aim for a 20–minute helpdesk ticket response time.
A First–Class Client Support Service
Each member of our support team has lots of years of experience in the cloud hosting services arena and most of them have been with us for at least 5 years. They are all prepared to respond to all your questions in the most professional way possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how you can use a particular feature, we have implemented a really user–friendly Help Center section in our Hosting Control Panel. You can browse through a rich collection of web hosting account management articles and website administration articles, take a peek at the F.A.Q. archive or watch our how–to video tutorials.
