A live chat is among the many ways of communication supplied by some hosting suppliers as a part of their support service. Determined by the provider, the chat can be used for billing, pre-sales and/or tech assistance. This way of contact is faster as compared to a support ticket and it'll make it less likely to misunderstand or misspell a word in comparison to a call with an agent. In addition, when the issue that you have needs some time to be reviewed and taken care of, you're able to do something else in the meantime instead of just waiting, like you would have to do if you call. You can also take advantage of a live chat assistance service without charge provided that you have web accessibility even if your website hosting supplier is situated in a different country and they don't have a local phone number you can call.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all cloud hosting services that we offer and we will assist you with almost everything live. In case you do not have an account with our company yet, we're able to give you more info about the packages so as to help you to select the most suitable plan. In case you are a current client, we're able to assist you with any general or billing issue plus with various common technical issues, for instance an e-mail address setup in a desktop e-mail client. When you can't give us a call for some reason or you're in a country where we do not have a local telephone number, the live chat is the best option to get in touch with us. Certainly, some problems need longer time to analyze and test, so you will need to open a support ticket to our technicians, however, we are able to save your time and assist you with various troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all of our Linux semi-dedicated hosting, you are able to get the replies for any questions you have or get numerous troubles dealt with in no time. The service is online every single day, so that you'll be able to get in touch with an agent even on holidays and weekends. In the event that you are not sure which plan is better for your sites or if our state-of-the-art cloud hosting platform covers some system requirements, you can join our live chat prior to purchasing anything. If you're a present customer, you are able to get more info about account settings, billing issues along with a variety of common tech problems you may encounter, for instance if you cannot set up an email account in a client on your PC. Our live chat can save you time and effort no matter where you are or when you get in touch with us.